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Sophos installation fails

Paul Ditrih

Hello, 

I am trying to install a Sophos Endpoint on a computer running Win10. Installation is silent, so I don't see much. Log does not show any fails. The only error I am getting is from Windows Host Script saying that it can't find setup.vbs file. But the file itself exists. 

I've installed it on 20+ computers with this OS. Only 3 of them were affected by this issue. Are you able to assist? 



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  • 0 in reply to Paul Ditrih

    Hello Miroslav,

    Win 10 and how it handles your scripts comparing to Win 7
    it's not my script, I'm not Sophos [:)]. Perhaps Microsoft made some changes to the FileSystemObject, can't say as I don't have windows 10 (and actually I'm too lazy to fathom MS's implementation). 
    There are two ways to deal with this situation. Please note that it's a one-time action anyway as the package and the user path is only needed for the initial install. Either temporarily add an administrator user without a blank or use psexec.exe to  run the package in the SYSTEM context. Maybe someone from Sophos reads this and requests a change for the Deployment Packager.

    Christian

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