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Sophos removal utility?

Is there a stand alone utility that will remove ALL traces of Sophos from a PC? I'm having install issues and I would like to start again from scratch.

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0 jak over 8 years ago

Not one that is at least publicly available.

The problem is all the packages are installed by Windows Installer (MSIs) so hacking stuff out really would be a last resort.

Is there a particular component causing you a problem? E.g. Sophos Anti-Virus, Sophos AutoUpdate, Sophos Remote Management System?

Is it Central Managed, SEC managed, UTM managed or standalone?

I would at least start by attempting all the uninstall strings for the MSIs as per - https://community.sophos.com/kb/en-us/109668 or as suggested for the Central managed client here;
https://community.sophos.com/kb/en-us/122126. You should really disable tamper protection first though as per: https://community.sophos.com/kb/en-us/119175 otherwise that will cause the MSI commands to fail.

Regards,

Jak
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0 jak over 8 years ago

Not one that is at least publicly available.

The problem is all the packages are installed by Windows Installer (MSIs) so hacking stuff out really would be a last resort.

Is there a particular component causing you a problem? E.g. Sophos Anti-Virus, Sophos AutoUpdate, Sophos Remote Management System?

Is it Central Managed, SEC managed, UTM managed or standalone?

I would at least start by attempting all the uninstall strings for the MSIs as per - https://community.sophos.com/kb/en-us/109668 or as suggested for the Central managed client here;
https://community.sophos.com/kb/en-us/122126. You should really disable tamper protection first though as per: https://community.sophos.com/kb/en-us/119175 otherwise that will cause the MSI commands to fail.

Regards,

Jak
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0 ctavernier over 8 years ago in reply to jak

I'll give those a try. Thanks.
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