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Sophos blocks Secure removable storage devices

Hello,

i have a question about the "Secure removable storage devices".

In the Sophos Endpoint Security manual are listed a lot of Secure removable storage devices. We bought some of this devices.

I didnt understand how sophos works with this secure devices.

If i plug in a "Secure removable storage devices" the device is blocked by sophos. Of course i can exclude this device but i thought that a "Secure removable storage devices" will be detected as an "secure" device and automatically will be unblocked. Was this a misunderstanding? Is it still necessary to exclude this device in the guideline?

We use Sophos Endpoint Security 10.0 and Sophos Enterprise Console 5.1.0

Greeting

Steffen

:46885


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  • Hello Steffen,

    Typ: removable storage

    no secure here so it's apparently not recognized as such. These devices constantly evolve and even a revision can make a difference. Best you contact Support directly to find out which specific Verbatim models are (or should be) recognized and why yours isn't.

    Christian

    :46903
Reply
  • Hello Steffen,

    Typ: removable storage

    no secure here so it's apparently not recognized as such. These devices constantly evolve and even a revision can make a difference. Best you contact Support directly to find out which specific Verbatim models are (or should be) recognized and why yours isn't.

    Christian

    :46903
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