Manual cleanup required: &#39;Troj/DocDl-JUL&#39; at &#39;\\.\GLOBALROOT\Device\HarddiskVolumeShadowCopyhttps://community.sophos.com/on-premise-endpoint/f/sophos-endpoint-software/128473/manual-cleanup-required-troj-docdl-jul-at-globalroot-device-harddiskvolumeshadowcopyHello. Each night we get alerts on one of our servers regarding the Manual cleanup required: &#39;Troj/DocDl-JUL&#39; at &#39;\\.\GLOBALROOT\Device\HarddiskVolumeShadowCopy502\$Recycle.Bin\S-1-5-21-3056629150-3169307162-898261543-19240\$R3TNF8J.doc&#39;. I checked theen-USTelligent Community 12RE: Manual cleanup required: 'Troj/DocDl-JUL' at '\\.\GLOBALROOT\Device\HarddiskVolumeShadowCopyhttps://community.sophos.com/thread/472137?ContentTypeID=1Wed, 30 Jun 2021 18:38:35 GMT4be5eb7d-caa4-4ff5-8e60-8f9463545a35:bd76266b-370f-4227-830b-a230595d9265mburkhart<p><a href="/members/qc">QC</a> each night it comes from one of our servers that runs the shadow copy backups. We tried searching for the file to delete but cannot find it. Just an inconvenience at this point more than anything else.</p><div style="clear:both;"></div>RE: Manual cleanup required: 'Troj/DocDl-JUL' at '\\.\GLOBALROOT\Device\HarddiskVolumeShadowCopyhttps://community.sophos.com/thread/471302?ContentTypeID=1Mon, 21 Jun 2021 06:46:38 GMT4be5eb7d-caa4-4ff5-8e60-8f9463545a35:dcd20363-cf38-4615-8d56-8215bf2e2590QC<p>Hello <span>mburkhart,</span></p> <p><span>always the same file name? Then deleting it from this user&#39;s Recycle Bin should do the trick.</span></p> <p><span>Christian&nbsp; </span></p><div style="clear:both;"></div>