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Sophos client update failed - Getting error code 00000067

Sateesh simpi

Hi Team, Getting below error

Getting error code 00000067 and shows updating failed on client end

Install from:[C:\ProgramData\Sophos\AutoUpdate\cache\rms]
Install to  :[(null)]
RMS: Current product is not installed.
TP: Successfully requested Sophos Endpoint Defense disable tamper protection of RMS.
MsiPackagePath: [C:\ProgramData\Sophos\AutoUpdate\cache\rms\Sophos Remote Management System.msi].
Result of loading C:\Program Files (x86)\Sophos\AutoUpdate\SAUConfigDLL.dll is: [61640000]
Installation canceled - RMS will be managed only by the SUM installer.
CopyPrerequisite(from=C:\ProgramData\Sophos\AutoUpdate\cache\rms\,                 to  =C:\Program Files (x86)\Sophos\Remote Management System,                 file=mrinit.conf)
Missing source file `C:\ProgramData\Sophos\AutoUpdate\cache\rms\mrinit.conf`
, nothing to do.
Applying MrInit.conf settings: [ClientMRInit.exe] [-logPath "C:\Windows\Temp" -filePath "C:\Program Files (x86)\Sophos\Remote Management System" -update]
RMS: Failed to execute C:\Program Files (x86)\Sophos\Remote Management System\ClientMRInit.exe
TP: Successfully registered for tamper protection with Sophos Endpoint Defense.



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