Windows 10 thin-client UWF problem

Hi Tobbe_h 

AFAIK the sheer amount of changes that are made when trying to scan files, intercept processes, perform network lookups for malicious IPs and so on cause the two programs to be incompatible. However, our recommendations are the same as the Microsoft recommendations for UWF. AntiMalware support would need to be configured as per this link. You may also need to take into consideration the below two Microsoft articles relating to applying updates to UWF secured systems as these may affect the Sophos Update process:

• Apply OEM updates to UWF protected devices
• Apply Windows updates to UWF-protected devices

Hi Tobbe_h 

AFAIK the sheer amount of changes that are made when trying to scan files, intercept processes, perform network lookups for malicious IPs and so on cause the two programs to be incompatible. However, our recommendations are the same as the Microsoft recommendations for UWF. AntiMalware support would need to be configured as per this link. You may also need to take into consideration the below two Microsoft articles relating to applying updates to UWF secured systems as these may affect the Sophos Update process:

• Apply OEM updates to UWF protected devices
• Apply Windows updates to UWF-protected devices

Hi Shweta.

Thank you for the reply.

You dont know what registry settings we need to make exception for (the file/folder exeptions shouldnt be any big problems)?

I will look into how the windows updates is being handled.

BR

Tobbe

Hi Tobbe_h 

If you are facing any issues while creating Exclusions, I would request you to open a support case and PM me the case number. You shall be then able to create File as well as registry exclusions if required.