Sophos failed to get free credentials and will not install unless I select no updates servicehttps://community.sophos.com/on-premise-endpoint/f/sophos-anti-virus-for-linux-basic/103383/sophos-failed-to-get-free-credentials-and-will-not-install-unless-i-select-no-updates-serviceHello, So I trying out the free Sophos AV software on Red Hat Linux system. The system in question is a standalone PC, running RHEL6.9. The only way I can get the software to install is to select no update support. If I select updates from Sophosen-USTelligent Community 12RE: Sophos failed to get free credentials and will not install unless I select no updates servicehttps://community.sophos.com/thread/376030?ContentTypeID=1Wed, 13 Jun 2018 01:39:24 GMT4be5eb7d-caa4-4ff5-8e60-8f9463545a35:1d647bd5-fb2b-4fe3-974b-6984e6f2cd0eQC<p>Hello <span class="field-item-name label">Robert Huth</span>,</p> <p>can&#39;t say what causes the <span id="fragment-404728274_QuoteText" class="field-item-description user-defined-markup">failed to get free credentials</span> but you can <a href="/products/free-antivirus-tools-for-desktops/f/sophos-free-tools/75986/where-to-get-username-and-password-fro-free-av-linux/292611#292611" target="_blank">obtain and configure them manually</a>.</p> <p>There&#39;s no &quot;delta&quot; download you could fetch from the Sophos site as the whole package is checked for consistency and completeness. You&#39;d have to download on a connected machine and then transfer its cache as update source to the off-line PC. Please see chapter 4 in <a href="https://www.sophos.com/en-us/medialibrary/PDFs/documentation/savl_9_sgeng.pdf?la=en">the startup guide</a>.</p> <p>Christian</p><div style="clear:both;"></div>