We are adding the ability for you to directly request a case get created to perform either a Health check or to perform an investigation on a detection you have in the Threat Analysis Center.
If you have an existing case you can comment directly in that case
If this is an emergency
- To contact the Operations Team, email mtr-ops@sophos.com.
- If you need phone support, call: https://central.sophos.com/manage/mtr/contact-information