I am having a problem with Hitman Pro Alert, in that recently it won't download updates when a scan is started. It instead reports "No Internet". Well, that's not the case...
I tried uninstall/reinstall, but that didn't seem to do anything positive, same problem.
Thanks for any advise.
Today I upgraded to Hitman Pro.Alert. When I try to run a scan, like in Bob Koller's case above, it sits there a bit and then reports "No Internet". But there is a live internet connection via ethernet. I looked at the suggestion below but could not follow any of it since I do not have Sophos Central Endpoint protection installed. It mentions something about my compute being "isolated" but I can find no means to figure that out!
Help! This app is now useless to me and if I can't get it running, I guess that I'll just have to contact AMEX to undo the subscription cost...
Hi Fred Martinez
Hitman Pro.Alert (intercept X) is a commercial version which is available with Sophos Central only. I'd like to know the product which you are using on your machine with the version numbers.
Jasmin Community Support Engineer | Sophos Support Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts | If a post solves your question use the 'This helped me' link