Mac Home Edition Articles - Sophos Community

122673

How to tell if you're logged on to your Mac with an admin account

Created: 28 Aug 2015

You can check if your account has admin rights by following the instructions below.
122672

Clean Up Threat button is grayed out in the Quarantine Manager

Created: 28 Aug 2015

Additionally the 'Action Available' column becomes stuck with 'Cleanup in progress
122668

How to check SAV for Mac is running and output useful information

Created: 28 Aug 2015

If you think there is a problem with your installation of SAV for Mac the steps below explain how to run a few commands
122667

Updating fails with com.sophos.autoupdate: Verification failed

Created: 28 Aug 2015

Error: Could not update Sophos Anti-Virus at [TIME] on [DATE]
122666

Sophos Anti-Virus for Mac menu bar shields

Created: 28 Aug 2015

The status of Sophos Anti-Virus for Mac and if it is performing a current action is represented by the icon in the menu bar.
122640

Why does the removal of SAV for Mac fail?

Created: 15 Aug 2015

To locate and troubleshoot why SAV for Mac Home Edition fails to uninstall watch the video below.
122639

How to show all hidden files from Finder on a Mac

Created: 15 Aug 2015

This article describes information on how to find a file that is hidden or is located in a hidden folder.
122638

How to remove the read-only Sophos keychain after uninstalling

Created: 15 Aug 2015

This article covers information on how to remove the read-only Sophos keychain from MacOS X's Keychain access application after uninstalling.
121697

How to remove adware web browser extensions on your Mac

Created: 26 Nov 2014

This article explains how to remove extensions/add-ons from your Mac. It covers three common web browsers - Safari, Firefox, and Chrome.
121206

Sophos Anti-Virus for Mac: Removal tool

Created: 11 Jul 2014

This article provides a standalone tool to remove the installation of Sophos Anti-Virus for Mac.

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