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Latest Articles
122673
How to tell if you're logged on to your Mac with an admin account
Created: 28 Aug 2015
You can check if your account has admin rights by following the instructions below.
122672
Clean Up Threat button is grayed out in the Quarantine Manager
Created: 28 Aug 2015
Additionally the 'Action Available' column becomes stuck with 'Cleanup in progress
122668
How to check SAV for Mac is running and output useful information
Created: 28 Aug 2015
If you think there is a problem with your installation of SAV for Mac the steps below explain how to run a few commands
122667
Updating fails with com.sophos.autoupdate: Verification failed
Created: 28 Aug 2015
Error: Could not update Sophos Anti-Virus at [TIME] on [DATE]
122666
Sophos Anti-Virus for Mac menu bar shields
Created: 28 Aug 2015
The status of Sophos Anti-Virus for Mac and if it is performing a current action is represented by the icon in the menu bar.
122640
Why does the removal of SAV for Mac fail?
Created: 15 Aug 2015
To locate and troubleshoot why SAV for Mac Home Edition fails to uninstall watch the video below.
122639
How to show all hidden files from Finder on a Mac
Created: 15 Aug 2015
This article describes information on how to find a file that is hidden or is located in a hidden folder.
122638
How to remove the read-only Sophos keychain after uninstalling
Created: 15 Aug 2015
This article covers information on how to remove the read-only Sophos keychain from MacOS X's Keychain access application after uninstalling.
121697
How to remove adware web browser extensions on your Mac
Created: 26 Nov 2014
This article explains how to remove extensions/add-ons from your Mac. It covers three common web browsers - Safari, Firefox, and Chrome.
121206
Sophos Anti-Virus for Mac: Removal tool
Created: 11 Jul 2014
This article provides a standalone tool to remove the installation of Sophos Anti-Virus for Mac.
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