Data Control and DLP
Endpoint Security and Control
Sophos UTM 9
Tweets by SophosSupport
Sophos Mobile Restriction policy not applied according to the profile
Created: 5 Dec 2019
This article describes an issue regarding a restriction profile not being applied correctly on iOS 13 devices. With iOS 13 Apple has changed the requirements for some restrictions to now require a supervised device.
Sophos Mobile 9.5 - What's New
Created: 6 Oct 2019
This article provides an overview about the new features and changes introduced with Sophos Mobile 9.5.
Sophos Mobile: Push notifications do not work with External EAS Proxy
Created: 26 Aug 2019
This article describes an issue which is observed if the External EAS Proxy is used which can be download for example directly from Sophos Central.
Managing Android devices with Sophos Mobile after Google Cloud Messaging services withdrawal
Created: 23 Apr 2019
This article lists the consequences of Google deprecating and turning off the Google Cloud Messaging services on Android devices managed by Sophos Mobile.
Sophos Mobile: Profile installation procedure change in iOS 12.2
Created: 27 Mar 2019
This article provides the new procedure to install a configuration profile which which is introduced with iOS 12.2.
Sophos Mobile: Client activation fails for Apple DEP or auto-enrolled devices
Created: 20 Feb 2019
This article provides details about an issue regarding the failed activation of the Sophos Mobile Control app when enrolling an Apple DEP device or using the auto-enorllment feature
Sophos Mobile: Details about the TeamViewer integration
Created: 15 Feb 2019
This article provides some technical details about the TeamViewer integration introduced with Sophos Mobile 9.0.
Sophos Mobile: How to manage the Web Filtering and Antivirus settings via policy
Created: 9 Dec 2018
The device is managed by Sophos Central but some of the settings are still configurable to the user.
Sophos Mobile: How to collect logs on an Android device if the application is not opening or crashing
Created: 9 Dec 2018
How to collect Sophos Mobile logs on an Android device
Sophos Central Mobile - Import of Sophos Mobile configuration fails
Created: 22 Nov 2018
This article describes an issue where the import of a Sophos Mobile configuration file fails