Data Control and DLP
Endpoint Security and Control
Sophos UTM 9
Tweets by SophosSupport
Sophos Device Encryption: Failed to enable FileVault2 with exit code 76 - the users secure token is invalid
Created: 8 Oct 2019
Sophos Device Encryption: Failed to enable FileVault2 with exit code 76 - the users secure token is invalid.
Managed Threat Response (MTR) for Windows - Known Issues
Created: 13 Sep 2019
This article details the known issues for Managed Threat Response (MTR) for Windows
Sophos Central: Controlled Updates - Endpoint remains in "Pending removal..." state
Created: 2 Aug 2019
Removing a Sophos Central Endpoint from the Test computers group under Controlled Updates will result in the device entering a "Pending removal..." state
Advisory: MacOS 10.15 beta support and known issues
Created: 28 Jun 2019
Apple MacOS 10.15 "Catalina" beta is not supported by Sophos at this time. As per usual policy we do not support Beta operating systems. We expect to release a software update prior to the full release which will support the full release of 10.15.
Known limitation of Device Control with >1 TB removable storage on Mac OS X
Created: 30 May 2019
Large removable storage drives >1 TB may not be blocked correctly immediately after a restart
Sophos Central Endpoint: Dashlane Mozilla Firefox extension may not function correctly
Created: 14 May 2019
Additional configuration may be required to the Sophos Endpoint to allow the Dashlane Password Manager Mozilla Firefox Extension to work correctly.
Sophos Support for MacOS 10.14.5 Notarized Kernel Extensions
Created: 25 Apr 2019
Information about how Sophos is handling Notarized Kernel Extensions
Sophos Anti-Virus for Linux: This article provides information on scanning "eCryptfs" filesystems
Created: 25 Apr 2019
This article provides information on SAV for Linux scanning "eCryptfs" filesystems.
Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update
Created: 10 Apr 2019
This article details an issue where computers fail to boot following the Microsoft Windows update on the April 9, 2019
Sophos Central: How to recover a deleted device or user
Created: 3 Apr 2019
Recover deleted devices via AD sync or manually recreate them, then do a fresh installation to let endpoints communicate to Sophos Central.