Data Control and DLP
Endpoint Security and Control
Consolidated Management Viewer
Dashboard, email/SNMP alerts & filter views
Endpoint discovery & deployment
Errors & alerts from endpoints
Errors while opening & using the console
Event viewers & Reports
Groups and policies
Remote Management System
Sophos Reporting Interface
Update Manager (inc. errors to the console)
Sophos UTM 9
Tweets by SophosSupport
Sophos Enterprise Console: Opening or using the SEC results to error 0x80040300
Created: 11 Oct 2012
The precise cause of error '0x80040300' can be determined by checking the associated error message text in the 'Advanced' window.
Sophos Enterprise Console: An unexpected error has occurred
Created: 9 Aug 2012
There are a number of reason for the dialog window to be displayed and the verbose error in the 'Advanced' section should be checked.
Sophos Enterprise Console: Cannot open Sophos Enterprise Console due to recent installation and uninstallation of the .NET Framework 4.0
Created: 5 Jul 2012
This article describes the steps to reinstall and repair the .NET 4.0 and remove the registry reference causing the issue.
Sophos Enterprise Console: Unspecified error 0x829F0001
Created: 25 Jun 2012
If the Enterprise Console is kept open for long periods of time and the connection to the database is having issues, either due to network problems or SQL server maintenance it will generate the error "unspecified error 0x829F0001"
Remote Sophos Enterprise Console: No sub-estates are assigned to this user message when accessing from Trusted Child Domain
Created: 24 Feb 2012
When attempting to connect a remote enterprise console from a trusted (two- way) child sub domain you have an increase in token size because of the additional active directory information, causing problems when authenticating across domains.
Sophos Enterprise Console: Unable to open Enterprise Console with the error the user does not have any assigned roles
Created: 17 Jan 2012
Unable to open the Enterprise Console after upgrade from 4x to 5x. The user doesn't have the required roles to be able to access the Console.
Sophos Enterprise Console: Could not retrieve data internal communication error
Created: 6 Oct 2011
...when attempting to open Web event viewer you see the error prompt
Enterprise Console Error: Server is in single user mode. Only one administrator can connect at this time.
Created: 20 Oct 2010
When attempting to open the Console an error is generated. Login failed for user 'DOMAIN\Administrator'. Reason: Server is in single user mode. Only one administrator can connect at this time.----- [outer exception] ----- -- error: 0x829F0004 --
Sophos Enterprise Console: How to enable trace logging for Sophos Management Service
Created: 5 Oct 2010
Management service trace logging is not just for the management service failing to start but also for a lot of issues that occur inside the console.
Sophos Enterprise Console: Error GetObjectSetfailed for Sophos.Management.RBAC.Core.User
Created: 20 Sep 2010
The account used by the Sophos management service has expired.