Data Control and DLP
Endpoint Security and Control
Consolidated Management Viewer
Dashboard, email/SNMP alerts & filter views
Endpoint discovery & deployment
Errors & alerts from endpoints
Errors while opening & using the console
Event viewers & Reports
Groups and policies
Remote Management System
Sophos Reporting Interface
Update Manager (inc. errors to the console)
Sophos UTM 9
Tweets by SophosSupport
Sophos Endpoint Security and Control or Sophos Enterprise Console fails to send an alert message
Created: 30 Mar 2016
This article explains what to do when Sophos Endpoint Security and Control for Windows or Sophos Enterprise Console for Windows fails to send alert messages to the SMTP server.
80070002 The installation could not be started: The system cannot find the file specified.
Created: 2 Aug 2013
The scheduled task (on the endpoint computer) cannot locate the Setup.exe file. The path used to the share is incorrect.
Sophos Enterprise Console: Computer status icons seen in the console during deployment
Created: 20 May 2013
During deployment the icon next to the computer name of the computer in the console changes to indicate what is happening behind the scenes.
Sophos Enterprise Console: What to do when a detected threat shows as Not Cleanable
Created: 12 Sep 2012
When a threat is listed in the resolve alerts and errors section of the console as 'not cleanable' in the clean up status column this article provides explanations as to the cause.
Sophos Endpoint Security and Control: Restart needed for updates to take effect (error 0000006d)
Created: 15 Aug 2012
This article explains the alert Restart needed for updates to take effect (error 0000006d) caused by the Windows fast boot option and how to resolve it.
Sophos Enterprise Console: This computer is not yet managed (error fffffffd)
Created: 2 Jul 2012
This article describes the known causes of this issue and how to resolve them.
Updating fails with error '00000070' and 'A Windows API call returned error 1385'
Created: 18 May 2012
Remove the Authenticated Users group that have 'Deny log on as a service applied' via local or group policy.
Sophos Enterprise Console: Error 00000002 - Missing command line switch value
Created: 27 Apr 2012
Upgrade your Sophos Enterprise Console to version 5.0 or higher.
Sophos Enterprise Console: Deployment of Sophos fails with error code 800705b3
Created: 19 Mar 2012
Upgrade to the latest versions and disable UAC on the client computer.
What to do when an Outbreak is reported in your Sophos Enterprise Console
Created: 10 Feb 2012
This article describes what Outbreak alert this means and what to do about it.