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Latest Articles
134960
How to exclude applications from Cryptoguard
Created: 5 Dec 2019
How to exclude applications from Cryptoguard in Sophos Central and Sophos Enterprise Console
134959
Why am I seeing a 'Lockdown' exploit detected on my application?
Created: 5 Dec 2019
Web applications or other application plugins can trigger exploit detections
134896
Sophos Anti-Virus for Mac System Requirements
Created: 19 Nov 2019
This article lists the recommended system requirements for Sophos Anti-Virus for Mac.
134833
"Full disk access required" message displays on Catalina when using an MDM solution with the correct access
Created: 1 Nov 2019
We have found an issue where customers using an MDM solution (eg: JAMF or Profile Manager) to provide full disk access will still receive a notice, even with the correct rights in place
134832
Sophos Network Threat Protection (NTP) fails at install with error code 0x80070057 when running the InstallSophosNTPLWF custom action.
Created: 1 Nov 2019
During the installation of NTP on Windows 7/2008, the Microsoft command line tool netcfg.exe is used to install the sophosntplwf driver. If this tool is unable to run correctly due to a system issue, the InstallSophosNTPLWF custom action will fail.
134788
Sophos updates are not applied when a computer is shut down.
Created: 22 Oct 2019
This article covers an issue where Sophos updates are not applied when a computer is shut down rather than restarted.
134781
Advisory: Sophos Central Endpoint - Bad endpoint health status after enrolling in New Endpoint Protection Features EAP
Created: 18 Oct 2019
Sophos Snort service may not be running after install of Early Access Program and a bad health state may be reported
134644
DNS over HTTPS (DoH) for web security
Created: 18 Sep 2019
This article describes DNS over HTTPS and its impact to Sophos web security products.
134463
Sophos Endpoint Security and Control: Error 0000006b download of Sophos Client Firewall failed from server
Created: 29 Jul 2019
This article details what to do when the following error appears in Enterprise Console - 0000006b download of Sophos Client Firewall failed from server
134461
Sophos Endpoint Security and Control: Error 0000006b download of Sophos Patch Agent failed from server
Created: 29 Jul 2019
This article details what to do when the following error appears in Enterprise Console - 0000006b download of Sophos Patch Agent failed from server
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