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"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.

Knowledge Base

Latest Articles

126810

Sophos products are not vulnerable to Samba CVE-2017-7494 exploit

Created: 25 May 2017

Sophos only uses Samba as a client
126694

Sophos Anti-Virus: Computer hang with Sysmon and Sophos Anti-Virus installed

Created: 9 May 2017

This issue is no longer occurring Sysmon version 6.02+
126243

Sophos for Virtual Environments: How to change the keyboard language

Created: 13 Mar 2017

Log into the Sophos Virtual Environments and follow the commands in this article
126180

Sophos Exploit Prevention is not installed automatically on Endpoints following a license upgrade

Created: 3 Mar 2017

Sophos Enterprise Console managed endpoints require further steps to install Sophos Exploit Prevention
126075

Sophos Exploit Prevention: How to report false positives

Created: 15 Feb 2017

This article details how to raise issues for potential false positives with Sophos Exploit Prevention.
126052

Sophos Clean fails to run alongside the Sophos Client Firewall

Created: 13 Feb 2017

This article details how to resolve an issue running Sophos Clean alongside the Sophos Client Firewall
126046

Initialization failed - HMPAPlugin failed to initialize.

Created: 10 Feb 2017

This article provides information around the reason for this error and the actions to prevent it.
126040

0000006b Download of Sophos HitmanPro Alert failed from server

Created: 10 Feb 2017

This article details how to resolve issues update Exploit Prevention from a webcid
126033

Installation could not start. The computer is already managed by Sophos Central.

Created: 9 Feb 2017

This article provides information on the steps required if trying to install an Enterprise Console managed computer over an existing Sophos Central managed computer.
126026

0000006b Download of Sophos Clean failed from server

Created: 8 Feb 2017

This article details how to resolve downgrade issues from 10.7.2