Knowledge Base

This article provides information on how to upgrade the certificate authority installed by Enterprise Console

Contact your Account Manager if you require extended support for these operating systems.

This article provides information on the extended Anti-Virus support for Windows 7/2008 R2

This article provides information on how to remove the remaining Symantec.cloud software following detection and removal by the Sophos Competitor Removal Tool

After restoring the backup on the HA enabled appliance the service "Heartbeat" would show "Stopped" when there was a failover between the primary and secondary appliance.

How to exclude applications from Cryptoguard in Sophos Central and Sophos Enterprise Console

Web applications or other application plugins can trigger exploit detections

This article lists the recommended system requirements for Sophos Anti-Virus for Mac.

During the installation of NTP on Windows 7/2008, the Microsoft command line tool netcfg.exe is used to install the sophosntplwf driver. If this tool is unable to run correctly due to a system issue, the InstallSophosNTPLWF custom action will fail.