Data Control and DLP
Endpoint Security and Control
Consolidated Management Viewer
Remote Management System
Sophos Reporting Interface
Update Manager (inc. errors to the console)
Sophos UTM 9
Tweets by SophosSupport
Sophos Virtualization Scan Controller: Error in database
Created: 28 Apr 2016
This article details what to do if you receive the error 'Error in database' when running the Virtualization Scan Controller
Enterprise Console: Retrieving the COM class factory for component with CLSID whilst running DataBackupRestore.exe tool
Created: 25 Jul 2012
DataBackupRestore.exe fails with the error message "Retrieving the COM class factory for component with CLSID"
Sophos Enterprise Console: How to manually create the Sophos databases as part of an install or upgrade
Created: 30 Jan 2012
Creating the Sophos databases without running the installer on the SQL Server
Sophos Enterprise Console: How to use the DataBackupRestore.exe program to backup and restore management server's data and configuration
Created: 8 Oct 2011
This article explains how to use the DataBackupRestore.exe program to either backup or restore Sophos Management Server's configuration.
Failed to open catalog when running ConfigCID.exe
Created: 24 May 2011
When such error occurs, you need to enclose the local path to the CID in double-quotes and ensure the user has write access.
Sophos Enterprise Console Failed to parse errors while using UpgradeDB.exe
Created: 23 Jul 2010
Run the utility again and specify the parameters correctly.
Sophos Enterprise Console: A fatal error occurred during the database upgrade #5 access is denied or exit code 5 failed to transfer data from old database when running upgradedb.exe
Created: 7 Jul 2010
A fatal error occurred during the database upgrade (#5) Access is denied. OR Exit code 5 failed to transfer data from old database when running upgradedb.exe
Sophos Enterprise Console: ExportPrivateStore utility generates 'ERROR: key not valid for use in specified state.'
Created: 6 Jul 2010
When running the Upgrade Advisor on a Windows 2000 server as part of the migration the private certificates will need to be exported.
Sophos Enterprise Console: LIBEAY32.dll failure to start while running the ObfuscationUtil.exe utility
Created: 7 Jun 2010
Make sure that the ObfuscationUtil.exe is being run from the correct folder.
Sophos Enterprise Console: How to purge old virtual machines from the Sophos database
Created: 19 Apr 2010
This article explains how to use the PurgeDB.exe to delete unused endpoints in the Enterprise Console and database.