Data Control and DLP
Endpoint Security and Control
Consolidated Management Viewer
Database & Microsoft SQL Server
Installer problems & errors
Remote Management System
Sophos Reporting Interface
Update Manager (inc. errors to the console)
Sophos UTM 9
Tweets by SophosSupport
Sophos Enterprise Console: Support for linking multiple installs to the same SQL Database
Created: 27 Feb 2018
This article provides further information on the support for linking multiple installs to the same SQL Database
Information on Sophos Enterprise Console 5.5.1
Created: 2 Feb 2018
Information regarding Enterprise Console 5.5.1 which includes changes and how to upgrade.
Information on Sophos Enterprise Console 5.5.0
Created: 7 Dec 2016
Information regarding Enterprise Console 5.5.0 which includes changes and how to upgrade.
Sophos Enterprise Console - Sophos Exploit prevention licensing
Created: 29 Nov 2016
This article provides further information on the license requirement for Sophos Exploit Prevention
Microsoft product retirement and Sophos Enterprise Console
Created: 28 Sep 2015
This article details current Microsoft product retirements and how this affects Sophos Enterprise Console.
Sophos Enterprise Console: Changes to Role-based administration and sub-estate configuration
Created: 15 Jul 2015
This article details the changes to Role-based administration and sub-estate configuration introduced in Sophos Enterprise Console (SEC) 5.3.1
Intermittent high CPU utilization on Enterprise Console servers
Created: 22 Jun 2015
On servers running Enterprise Console, CPU utilization is high for between 20 and 60 minutes then returns to normal levels.
Sophos Enterprise Console: Cannot open database SOPHOSPATCH52 requested by the login. The login failed.
Created: 31 Jul 2014
Following a system startup you see login failed messages in the Windows event log and SQL Error log regarding Sophos Patch.
Sophos Enterprise Console: Considerations when changing the IP address of the Sophos server
Created: 18 Dec 2013
In most cases, and even if the IP address will not be reused by another computer, all managed endpoint computers should be reconfigured to use the new IP address.
Error 2203. Database: ...\Sum.msi. Cannot open database file. System error
Created: 6 Dec 2013
It is most likely that permissions are incorrectly set on the folder containing the Sum.msi file.