Data Control and DLP
Endpoint Security and Control
Consolidated Management Viewer
Remote Management System
Sophos Reporting Interface
Update Manager (inc. errors to the console)
Sophos UTM 9
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Sophos Anti-Virus for Linux: Additional options available to use with install.sh and mkginstpkg
Created: 8 Nov 2018
This article lists the additional options available in Sophos Antivirus for Linux installer. These additional options can be used with the install.sh script and in the mginstpkg command to include the options in the install package.
Sophos Enterprise Console: 0x80040300 - Unexpected SQL error: 9001 when trying to start Sophos Management Service
Created: 6 Nov 2018
Restart the SQL Server (SOPHOS) service from services.msc on the machine where SQL database is present then start the Sophos Management Service.
Sophos Endpoint Security and Control: Port conflict with Ivanti LanDesk and Sophos Update Manager
Created: 18 Oct 2018
If port 51234 is being used by Landesk then the Sophos Update Manager will not be able to report back into the Enterprise Console leading to inaccurate information about updates.
Sophos Message Router - connection issues after installing the Microsoft July Rollup package
Created: 7 Aug 2018
This article details an issue affecting the Sophos Message Router service and SEC communication.
Sophos Endpoint: Installation failure error 1310
Created: 13 Jul 2018
This installation issue is caused by the filesystem protection software which obstructs the new files and folder from being created.
Sophos Enterprise Console: Sophos Management Service fails to start with error code 80070005 after enforcing TLS 1.2 encryption
Created: 27 Jun 2018
The Sophos Management Service fails to start after upgrading to Enterprise Console 5.5.1 and enforcing TLS 1.2 encryption.
Sophos Update Manager - Error 80040410 'Data read from the update source for subscription 'Recommended' was invalid' seen in the Sophos Enterprise Console
Created: 12 Jun 2018
Updating errors can be seen against customers' SUMs following product retirements
Sophos Update Manager (SUM) fails to upgrade if the system.xml file is missing or corrupt
Created: 29 May 2018
This article provides information on how to determine if your system is in this state and how to recover
Sophos Anti-virus for UNIX: Migrating a protected UNIX server managed by Sophos Enterprise Console to a Standalone (unmanaged) implementation
Created: 4 May 2018
Support for managing Sophos Anti-virus for UNIX servers protected by Sophos Enterprise Console is due to end 31 December 2019. Sophos will continue to support for standalone (unmanaged) deployments of Sophos Anti-virus for UNIX after this date.
Information on Sophos Update Manager (SUM) 1.7.0
Created: 23 Apr 2018
This article provides information on Sophos Update Manager (SUM) 1.7.0.