Data Control and DLP
Endpoint Security and Control
Consolidated Management Viewer
Remote Management System
Sophos Reporting Interface
Update Manager (inc. errors to the console)
Sophos UTM 9
Tweets by SophosSupport
Sophos Central Migration Tool fails to connect to Sophos Central.
Created: 3 Dec 2019
This article provides further information on an issue connecting to Sophos Central when using the Central Migration Tool
Information on Sophos Update Manager (SUM) 1.7.1
Created: 25 Nov 2019
This article provides information on Sophos Update Manager (SUM) 1.7.1.
Sophos Endpoint Security and Control: Error 0000006b download of Sophos Client Firewall failed from server
Created: 29 Jul 2019
This article details what to do when the following error appears in Enterprise Console - 0000006b download of Sophos Client Firewall failed from server
Sophos Endpoint Security and Control: Error 0000006b download of Sophos Patch Agent failed from server
Created: 29 Jul 2019
This article details what to do when the following error appears in Enterprise Console - 0000006b download of Sophos Patch Agent failed from server
Force TLS 1.2 for Remote Management System (RMS) communication
Created: 23 Jul 2019
This article describes the steps to disable TLS 1.0 and TLS 1.1 for the Sophos Message Router listening on port 8194 to meet PCI compliance
Sophos Deployment Packager - Package generation failed
Created: 17 May 2019
This article details an issue when the Sophos Deployment Packager fails with an error Package generation failed
Sophos Anti-Virus for Linux: Additional installer options for install.sh and mkinstpkg
Created: 8 Nov 2018
This article lists the additional options available in Sophos Antivirus for Linux installer. These additional options can be used with the install.sh script and in the mkinstpkg command to include the options in the install package.
Sophos Enterprise Console: 0x80040300 - Unexpected SQL error: 9001 when trying to start Sophos Management Service
Created: 6 Nov 2018
Restart the SQL Server (SOPHOS) service from services.msc on the machine where SQL database is present then start the Sophos Management Service.
Sophos Endpoint Security and Control: Port conflict with Ivanti LanDesk and Sophos Update Manager
Created: 18 Oct 2018
If port 51234 is being used by Landesk then the Sophos Update Manager will not be able to report back into the Enterprise Console leading to inaccurate information about updates.
Sophos Message Router - connection issues after installing the Microsoft July Rollup package
Created: 7 Aug 2018
This article details an issue affecting the Sophos Message Router service and SEC communication.