Data Control and DLP
Endpoint Security and Control
SAU for Mac OS X
SAU for Windows 2000+
Full disk encryption
Installer errors & information
Network Access Control (Compliance)
Sophos UTM 9
Tweets by SophosSupport
Sophos Endpoint: Update process
Created: 26 Oct 2017
This article covers the update process for on premise and Sophos Central Managed Endpoint.
Sophos Central Partner: Creating a MSP support request
Created: 17 Oct 2017
This article provides an Overview for Partners to submit MSP Support Requests
Sophos Endpoint and Security Control: Could not communicate with the server, Windows error 1312 is displayed
Created: 18 May 2017
This article shows steps for resolving an issue where user is not able to connect to server / user domain / account in Sophos Endpoint and Security Control.
Sophos Endpoint Security and Control: Clients fail to update from a Central Installation Directory when the password for the SophosUpdateMgr account contains special characters
Created: 13 Oct 2015
Clients fail to update from a CID when special characters are in use in the download password
Sophos Endpoint Security and Control: Sophos AutoUpdate is configured incorrectly alert
Created: 11 Dec 2014
This article explains the reason for the desktop alert and the resulting actions required.
Sophos Endpoint: AutoUpdate fails to download files reporting a 'Checksum error'
Created: 26 Jun 2014
Sophos AutoUpdate fails to complete a download, closer inspection of the logs shows a checksum error.
Updating fails with error '00000070' and 'A Windows API call returned error 1385'
Created: 18 May 2012
Remove the Authenticated Users group that have 'Deny log on as a service applied' via local or group policy.
Sophos Endpoint: Frequently Asked Questions about Location Roaming
Created: 10 Jan 2011
Location roaming is a method of intelligent updating for roaming laptops where updates are performed from a best update location and updating does not rely solely on the primary and secondary update locations specified in the laptops' updating policy.
Sophos Endpoint Security and Control: How to set a new obfuscated SophosSAUhostname Sophos AutoUpdate impersonation account password
Created: 4 Aug 2010
This article explains the steps necessary to update the obfuscated password of AutoUpdate (saved in the registry) when the password has been changed.
Sophos Endpoint: How to configure the Location Roaming port in Sophos AutoUpdate
Created: 5 Mar 2010
There are different ways on how to configure the Location Roaming port in Sophos AutoUpdate