Data Control and DLP
Endpoint Security and Control
Mac Home Edition
Source of infection
Virus Removal Tool
Sophos UTM 9
Tweets by SophosSupport
Frequently Asked Questions about DebugView
Created: 5 Jul 2013
Use DebugView to capture trace/debug information on screen and save to a log file.
Using Process Monitor to capture system events
Created: 6 Mar 2013
Sophos Technical Support may require to investigate what files and registry keys are being accessed by an application. In these events, we will request that you gather a Process Monitor log for us.
How to capture steps to reproduce an issue for Technical Support
Created: 6 Feb 2013
This article covers information on how to record steps to reproduce an issue as required from Technical Support using Problem Steps Recorder (psr.exe) tool.
Source of Infection Tool: How to run SOI on Windows startup
Created: 21 Jan 2013
How to run the Source of Infection tool on the system startup to track infections dropped before users have logged into Windows
Sophos Central Mac Endpoint System Requirements
Created: 4 Dec 2012
This article lists the recommended system requirements for Sophos Central Mac Endpoint.
Sophos Endpoint Security and Control: Information on the script MSPSetData.vbs
Created: 15 Nov 2012
The SetData script MSPSetData.vbs file reads status and configuration values from Sophos Anti -Virus and Sophos Client Firewall and writes them to appropriate place in the registry.
Sophos Diagnostic Utility: SDU appears to hang and does not complete
Created: 17 Oct 2012
Sophos Diagnose may have trouble acquiring the Group Policy applied to the computer if it is disconnected from the Domain, there is a modified config file for Sophos Diagnose that skips this task.
Enterprise Console: Retrieving the COM class factory for component with CLSID whilst running DataBackupRestore.exe tool
Created: 25 Jul 2012
DataBackupRestore.exe fails with the error message "Retrieving the COM class factory for component with CLSID"
How to: Run the Source of Infection (SOI) on a remote computer
Created: 12 Jul 2012
With the aid of scheduled task commands you can set the SOI tool to run on a remote machine. The tool will automatically run hidden as it is set to run a system
Sophos Virtualization Scan Controller: Frequently Asked Questions
Created: 7 Jun 2011
This article gives a list of frequently asked questions with corresponding answers regarding the Sophos Virtualization Scan Controller.