Data Control and DLP
Endpoint Security and Control
Consolidated Management Viewer
Dashboard, email/SNMP alerts & filter views
Endpoint discovery & deployment
Errors & alerts from endpoints
Errors while opening & using the console
Event viewers & Reports
Groups and policies
Remote Management System
Sophos Reporting Interface
Update Manager (inc. errors to the console)
Sophos UTM 9
Tweets by SophosSupport
Sophos Endpoint: Installation failure error 1310
Created: 13 Jul 2018
This installation issue is caused by the filesystem protection software which obstructs the new files and folder from being created.
Sophos Enterprise Console: Unable to start console due to wrong proxy setting
Created: 29 Mar 2018
Set the proxy in the IE proxy settings and restart the Sophos services to open the Sophos Enterprise Console (SEC).
Sophos Enterprise Console: Support for linking multiple installs to the same SQL Database
Created: 27 Feb 2018
This article provides further information on the support for linking multiple installs to the same SQL Database
Information on Sophos Enterprise Console 5.5.1
Created: 2 Feb 2018
Information regarding Enterprise Console 5.5.1 which includes changes and how to upgrade.
Enterprise Console - Database connection check
Created: 27 Sep 2017
During installation the 'Database connection check' screen returns one or more warnings and/ or errors.
Sophos Enterprise Console: Does not start if TLS 1.0 is disabled on management server or SQL server
Created: 5 May 2017
TLS 1.0 is required on the Sophos Enterprise Console managment server and SQL server.
Sophos Enterprise Console: Recommended settings for exploit prevention policy
Created: 7 Apr 2017
This article describes the best practice settings available in the Exploit prevention policy
Sophos Enterprise Console: Recommended settings for updating policy
Created: 6 Apr 2017
This article describes the best practice settings available in the Updating policy and why you should use the default settings.
Sophos Enterprise Console: renewal or mid-term orders of Exploit Prevention licenses are not activating because of existing and valid endpoint licenses
Created: 13 Mar 2017
Ensure your endpoints version is 10.7.2+ and console is 5.5+ then contact Sophos Customer Care
Sophos Enterprise Console: (SEC) is not supported
Created: 28 Feb 2017
This article details why this message appears and the required actions.