Data Control and DLP
Endpoint Security and Control
SAU for Mac OS X
SAU for Windows 2000+
Full disk encryption
Installer errors & information
Network Access Control (Compliance)
Sophos UTM 9
Tweets by SophosSupport
Sophos Endpoint: Update process
Created: 26 Oct 2017
This article covers the update process for on premise and Sophos Central Managed Endpoint.
Sophos Central Partner: Creating a MSP support request
Created: 17 Oct 2017
This article provides an Overview for Partners to submit MSP Support Requests
Sophos Endpoint and Security Control: Could not communicate with the server, Windows error 1312 is displayed
Created: 18 May 2017
This article shows steps for resolving an issue where user is not able to connect to server / user domain / account in Sophos Endpoint and Security Control.
Sophos Endpoint Security and Control: Error 0000006b, Download of Sophos HitmanPro Alert failed from server
Created: 10 Feb 2017
This article details how to resolve issues update Exploit Prevention from a webcid
Sophos Endpoint Security and Control: Error 0000006b download of Sophos AutoUpdate failed from server
Created: 22 Jun 2016
This article details how to resolve upgrade issues to 10.6.4
Manual updating of Sophos Endpoint products are no longer supported
Created: 1 Mar 2016
IDE packages are no longer available for download from our website
Sophos Endpoint Security and Control: Clients fail to update from a Central Installation Directory when the password for the SophosUpdateMgr account contains special characters
Created: 13 Oct 2015
Clients fail to update from a CID when special characters are in use in the download password
Sophos Endpoint Security and Control: Remote Management System upgrade to version 4.x fails due to previous version upgrade code registry key
Created: 22 Sep 2015
Upgrades from Remote Management System (RMS) to RMS 4 may fail due to an upgrade code registry key being left behind during uninstallation.
Sophos Endpoint Security and Control: Sophos AutoUpdate is configured incorrectly alert
Created: 11 Dec 2014
This article explains the reason for the desktop alert and the resulting actions required.
Sophos Endpoint: AutoUpdate fails to download files reporting a 'Checksum error'
Created: 26 Jun 2014
Sophos AutoUpdate fails to complete a download, closer inspection of the logs shows a checksum error.