Data Control and DLP
Endpoint Security and Control
Sophos SafeGuard Disk Encryption
Sophos UTM 9
Tweets by SophosSupport
SafeGuard BitLocker Client: Too many PIN entry attempts
Created: 29 Jan 2018
Upon trying to unlock a BitLocker protected device you receive "Too many PIN entry attempts. There is a limit on the number of attempts allowed"
SafeGuard Base Encryption Viewer reports error 3610 / 3611 when trying to access a drive
Created: 30 Jan 2013
One of the partitions Key Storage Areas is defective and the system performed a failover to the second Key Storage Area. It's recommended to create a backup of the data perform re-installation of the SafeGuard Client.
SafeGuard Management Center: How to change the logon password
Created: 20 Dec 2012
To change of the logon password for SafeGuard Management Center or Policy Editor you have to use the SafeGuard Certificate Manager.
SafeGuard Device Encryption: Sorry access to this computer is locked message when logging on a SafeGuard machine with Power-on Authentication disabled using the SafeGuard Credential Provider
Created: 27 Apr 2011
The article explains how to unlock the client again in case that Power-on Authentication (POA) is set to disabled.
SafeGuard Enterprise: No SafeGuard Credential Provider available for logon after installation on a Windows client
Created: 16 Sep 2010
After installation of the SafeGuard client with MSIEXEC on Windows Vista or Windows 7, there's still only the Windows Credential Provider available for logon.
SafeGuard Enterprise Policy Best Practice
Created: 29 Apr 2010
How to create and handle policies in SafeGuard Enterprise
Sophos SafeGuard Encryption: How to recover an unencrypted SafeGuard client
Created: 18 Jul 2008
Steps you need to perform to recover an unencrypted SafeGuard client which is stuck in a locked POA straight after installation of the SafeGuard kernel.