Knowledge Base

This article describes the steps to replace the certificate for postgres on the PureMessage Unix CSM (Central Server Manager).

Central Update Caches failed to update since 12th November

Some Sophos Central users may experience issues logging into Sophos Central and accessing certain pages on the Central Dashboard

We have found an issue where customers using an MDM solution (eg: JAMF or Profile Manager) to provide full disk access will still receive a notice, even with the correct rights in place

Sophos Email customers with their system clocks set to the UTC +0 timezone may be unable to view the contents of the quarantine page via Central Admin

This article describes the SUDO vulnerability. Sophos products are not affected by this vulnerability.

It is being reported by a small subset of users that the under the Sophos Central Email Gateway ​dashboard the "Inbound Activity Summary" and "Sandstorm Activity Summary" indefinitely load or show no that no information is available.

This article describes the remediation steps against a critical shell injection vulnerability in Sophos Cyberoam Firewall appliances running CyberoamOS (CROS) version 10.6.6 MR-5 and earlier.

Sophos is investigating reports from some customers experiencing RED site-to-site tunnel issues after upgrading from v9.605 to v9.7

Sophos Anti-Virus for Linux on Red Hat Enterprise Linux 8 requires additional steps. For both Central and SEC managed environments