Data Control and DLP
Endpoint Security and Control
Sophos UTM 9
Tweets by SophosSupport
Sophos Wireless Access Points: APX offline after initial configuration
Created: 20 Sep 2019
Access points showing as offline after initial configuration is pushed.
Advisory: Sophos Central Wireless - Issues registering AP/APX to Sophos Central
Created: 14 Aug 2019
Sophos is investigating reports of Sophos Central users unable to register their AP/APX devices. The error "AP did not connect to cloud within the timeout" is displayed.
Intel wireless clients fail to associate with wireless networks
Created: 3 Jul 2019
Sophos Central Wireless client devices utilizing the Intel 8265 wireless card, fail to associate with the wireless network (SSID) when Fast Roaming is enabled.
Sophos XG Firewall: APX wireless access point firmware upgraded to latest firmware image before registration
Created: 6 Feb 2019
APX firmware fast forwards to latest image before registration.
Sophos Central Wireless: Mesh changes
Created: 17 Dec 2018
This article describes the changes in central Wireless Mesh.
Sophos Central Wireless: New user interface (UI) addition and changes
Created: 17 Dec 2018
This article describes the new UI changes.
RESOLVED - Advisory: Sophos Central managed APs are unable to connect to Sophos Central
Created: 28 Oct 2018
Sophos Central managed APs are unable to connect to Sophos Central
Sophos Central Wireless: Wireless clients missing heartbeat when behind a Sophos XG Firewall
Created: 22 Aug 2018
Customers running a Sophos XG Firewall with Synchronized Security enabled and Sophos Central Wireless with APX series access points running Synchronised Security may notice that wireless clients have a missing heartbeat.
Sophos Central Wireless: APX Operating Modes and Multi User (MU) MIMO support
Created: 2 Aug 2018
This article covers details for MU MIMO support and covers modes of operation in the new Sophos APX series access points.
Sophos Central Wireless: How to reset a APX series Sophos Access Point
Created: 1 Aug 2018
This article describes the steps to reset the new 320, 530, and 740 series APX Sophos Access Points.