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Sophos UTM 9
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Cyberoam: How to troubleshoot a Cyberoam appliance in Failsafe Mode
Created: 27 Feb 2019
This article describes how to troubleshoot a Cyberoam appliance in Failsafe Mode.
Cyberoam UTM: IPS and APP signatures fail to update
Created: 8 Jan 2019
Cyberoam UTM IPS and APP signature updates are failing. The Last Update Status will display Failed to updated definitions on [date]. IPS continues to function with no security implications.
RESOLVED - Advisory: Sophos DDNS is unable to resolve
Created: 24 Dec 2018
Customers using Sophos DDNS are experiencing issues with name to IP resolution.
Installing the XG Firewall Firmware on a Cyberoam Appliance
Created: 21 Dec 2018
This article describes the steps to determine if your Cyberoam appliances are eligible for updating to the XG Firewall Firmware.
Cyberoam: Appliances with anti-virus services enabled may not have been properly updated
Created: 8 Jun 2018
This was caused by changes with our CDN provider. This issue has since been resolved.
Advisory: STAS agent is uninstalled when CATC agent is uninstalled
Created: 14 Feb 2018
When migrating from CROS to SFOS, some clients update the authentication agent on the remote desktop servers (terminal server) with SATC and then remove CATC.
Cyberoam: Password change procedure for Administrators with Read-Only Profile
Created: 6 Jan 2018
This article describes the password change procedure for Administrators with Read-Only Profile.
Error: “Unknown Publisher” displayed while installing Cyberoam Client
Created: 12 Feb 2016
ApplicableClients and Versions: Cyberoam Authentication for Thin Client (CATC)v22.214.171.124 and prior Cyberoam Transparent Authentication Suite(CTAS) v126.96.36.199 and prior General Authe
FAQs on Cyberoam and Sophos Firewall
Created: 2 Dec 2015
Establish IPSec Connection between Cyberoam and Palo Alto
Created: 16 Jul 2015
Applicable Version: 10.00 onwards Scenario This article demonstrates how to set up a Site-to-Site IPSec VPN connection between Cyberoam and Palo Alto, using preshared key, to authenticate VPN