Knowledge Base

This article describes how to troubleshoot a Cyberoam appliance in Failsafe Mode.

Bypass (HTTPS scanning exception)below Skype app URL list if not working with HTTPS scanning.

This article describes how to set a BIOS password and how to modify it.

This article describes the behavior of email notifications. It also provides information on an issue wherein the XG Firewall is not send notification emails for gateway down events.

This article describes how temporary access setting works and how to configure it.

This article describes a fragmentation and re-assemble issue while connecting to a SonicWall VPN client.

Cyberoam UTM IPS and APP signature updates are failing. The Last Update Status will display Failed to updated definitions on [date]. IPS continues to function with no security implications.

This article describes the steps to determine if your Cyberoam appliances are eligible for updating to the XG Firewall Firmware.

This article describes the steps on how to allow Google Drive, Google Docs and Google Sheets in Cyberoam UTM.

This article describes the steps on how to configure the email notification for Gmail.