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Sophos UTM 9
Tweets by @SophosSupport
Sophos XG Firewall / Cyberoam: Fragmentation issue with first ISAKMP packet with SonicWall VPN client
Created: 19 Feb 2019
This article describes a fragmentation and re-assemble issue while connecting to a SonicWall VPN client.
Cyberoam UTM: IPS and APP signatures fail to update
Created: 8 Jan 2019
Cyberoam UTM IPS and APP signature updates are failing. The Last Update Status will display Failed to updated definitions on [date]. IPS continues to function with no security implications.
Resolved: Cyberoam UTM: Webcat Signature Version showing as "Not Available"
Created: 27 Dec 2018
Resolved: Cyberoam UTM: Webcat Signature Version may show as "Not Available" for some customers in some countries.
RESOLVED - Advisory: Sophos DDNS is unable to resolve
Created: 24 Dec 2018
Customers using Sophos DDNS are experiencing issues with name to IP resolution.
Installing the XG Firewall Firmware on a Cyberoam Appliance
Created: 21 Dec 2018
This article describes the steps to determine if your Cyberoam appliances are eligible for updating to the XG Firewall Firmware.
Cyberoam: Application filter recommended settings
Created: 1 Nov 2018
This article provides information regarding the Application Filter recommended settings for CLI and GUI to block critical/evasive applications such as Psiphon, Tor Proxy (Tor Browser), Torrent, Ultrasurf, HotSpot Shield, etc.
Cyberoam Firewall: How to configure email notification for Gmail
Created: 30 Sep 2018
This article describes the steps on how to configure the email notification for Gmail.
Cyberoam: Appliances with anti-virus services enabled may not have been properly updated
Created: 8 Jun 2018
This was caused by changes with our CDN provider. This issue has since been resolved.
Advisory: Sophos firewall products and the VPNFilter malware
Created: 30 May 2018
There is no reason to believe that Sophos UTM, Cyberoam UTM, and Sophos XG Firewall are affected by the VPNFilter malware.
Advisory: STAS agent is uninstalled when CATC agent is uninstalled
Created: 14 Feb 2018
When migrating from CROS to SFOS, some clients update the authentication agent on the remote desktop servers (terminal server) with SATC and then remove CATC.