Data Control and DLP
Endpoint Security and Control
Sophos UTM 9
Tweets by SophosSupport
Central Web Gateway: Migration options on end-of-life (30 June 2020)
Created: 28 May 2019
Central Web Gateway will be discontinued after 30 June 2020. When the product is discontinued, it will immediately stop providing web policy services on devices where it is installed. This article describes the options for customers wishing to continue enforcing web usage policies for roaming endpoint devices after this time.
Sophos Cloud Gateway: Failed to install expired certificate
Created: 3 Oct 2017
This issue is now resolved.
Cloud Web Gateway: Minimum system requirements
Created: 5 Sep 2017
This article lists the minimum system requirements to run the Cloud Web Gateway client on a Microsoft Windows computer.
Cloud Web Gateway: Users may have experienced certain website categories being blocked irrespective of their policy
Created: 1 Sep 2017
Users may have experienced websites categorized as Vehicles and Society & Leisure being blocked even if allowed in their policies. These categories were incorrectly mapped as Blocked in Central Admin.
Sophos Central Admin: Cloud Web Gateway licenses are appearing unexpectedly after installing Endpoint or Intercept
Created: 3 May 2017
This is under investigation and does impact any service or protection. Any licensing or credit issues will be corrected once this issue is resolved
Sophos Cloud Web Gateway: Installation failing due to driver error on Windows 10 version 1607+
Created: 13 Jan 2017
When Cloud Web Gateway was installed on a Windows 10 machine that had been freshly installed on version 1607 or later, there was a chance for a driver error to occur during installation.
Updating the Web Gateway agent
Created: 19 Dec 2016
How to update the Web Gateway agent if the agent is stuck on an old version
Sophos Central: How to update the Web Gateway agent
Created: 15 Sep 2016
This article describes the various ways to update Sophos Central Web Gateway; automatically, via the command line, or via the agent user interface.
Web Gateway File Filters
Created: 13 Sep 2016
Managing file upload or download with Sophos Central Web Gateway.
Status messages of the Web Gateway agent
Created: 9 May 2016
A list of messages that the Sophos Central Web Gateway agent will display