Data Control and DLP
Endpoint Security and Control
Sophos UTM 9
Sophos Firewall Manager
Sophos iView V2
Tweets by SophosSupport
Sophos XG Firewall: Calculation on Memory Utilization
Created: 19 Jul 2020
This article describes the calculation of the memory utilization that is displayed in the GUI and also on the SNMP output.
Sophos XG Firewall: Certificate validation issues for the Sectigo root CA
Created: 1 Jun 2020
SSL VPN remote client users are not able to connect because 3rd party Root CA Sectigo expired on May 30th 2020.
Sophos XG Firewall: Unable to deregister the XG Firewall or enable "Sophos Central Services"
Created: 30 May 2020
This article describes the issue observed and the steps to mitigate the issue.
Sophos Access Point: How to recover bricked APs using the Flash Tool
Created: 27 Feb 2020
This article describes the steps to recover bricked APs using the Flash Tool.
Sophos XG Firewall: Interfaces with IXGBE drivers does not work if the connected device is not set to Auto-negotiate
Created: 5 Dec 2019
This article describes an issue wherein an interface of an XG Firewall that uses an IXGBE driver only works if the connected device is set to Auto-negotiate.
Sophos XG Firewall: Access server is coredumping in some cases if CAA is used
Created: 19 Nov 2019
In some cases when using CAA on Android / IOS / Windows Devices the access server might coredump. This isn't happening in all cases.
Sophos XG Firewall: SSID time-based schedule behavior
Created: 4 Oct 2019
When using a time based schedule on a SSID, when the schedule is activated all SSIDs are dropped and clients connected to them disconnect.
Sophos XG Firewall: Configure mail notification in Legacy mode when a mail server is local
Created: 1 Sep 2019
This article describes the steps to configure mail notifications while being in legacy mode and the mail server is located locally in the firewall and the MX record of the domain points towards the public IP address configured on the Sophos XG Firewall.
Sophos XG Firewall: How to check the routing information of any IP address from the appliance
Created: 2 Jul 2019
This article describes how to check the routing information of any IP address in cases where there is a complex network and it is required to find out the reachability of that IP address from the appliance to understand complex network structures.
Sophos XG Firewall: How to enable or disable the H323 module
Created: 14 Jun 2019
Sophos XG Firewall supports H.323 protocol for real-time video, audio and data details.