Knowledge Base

Sophos made a change in December 2019 to help protect the personal data of customers who have registered devices that run the Sophos Firewall OS (SF-OS) on XG, SG and Cyberoam devices, Sophos Firewall Manager (SFM) devices and Sophos iView devices. This does not affect any functionality and is not dependent on the firmware version being used.

This article describes how to manually delete archives from the Sophos iView.

This article describes how to expand the iView hard disk size.

This article describes how to identify what device is taking up the disk usage space using iView.

This article describes the steps to resolve the issue when the executive report generated by iView do not match the individual executive report generated locally on the XG.

A FAQ that explains the differences in the new Sophos iView v2 Build 3.01.1.313

In case of High Availability (HA) cluster, reports are being treated separately on primary and auxiliary appliances. The use of Sophos iView helps consolidating reports at one place.

The iView page in Sophos Firewall Manager (SFM) allows an administrator to configure Sophos iView as the centralized reporting server for all managed devices. This article shows you how to configure Sophos iView as the reporting server.

List of known issues reviewed and acknowledged by Sophos for Sophos XG Firewall, Intercept X, iView, UTM 9, Firewall Manager, Wireless, Central, Sophos for Virtual Environments, Central Device Encryption, Phish Threat, PureMessage, PureMessage for Microsoft Exchange, Web Appliance, Email Appliance, SafeGuard Enterprise, Enterprise Console and Endpoint Security and Control, Server Protection.

A user's email activities can be found in Email Address Custom Reports.