The Sophos Community will be unavailable from 13:00 to 18:00 UTC this Saturday, October 1st for upgrades. Stay tuned to our Twitter account @SophosSupport for updates.
In order to download products from the Sophos website, you must create a MySophos account. Once you have created and activated the account, you must associate it with your credentials on your license or temporary credentials you have received for evaluation software.
Applies to the following Sophos product(s) and version(s) All Sophos products
Ensure you have your Sophos credentials to hand. If you require a copy of your Sophos License Schedule, email email@example.com from a company email account, including your name and company contact details.
You can find your product license username and password as follows:
For full details of about licenses, license schedules, keys, activation and finding your credentials, see the article Licensing Instructions
In order to configure or use your MySophos account, you must ensure that you have your Sophos ID (single sign-on account) set up ready for use.
Details of how to do this are in the article Sophos ID - creating and using your account.
Once you have added the credentials to your MySophos account you can download your licensed products from the Product Downloads and Updates page.
Alternatively, you can manage your MySophos account here: https://secure.sophos.com/mysophos.
This email address has already been registered
For further assistance with your MySophos account email our customer services team.
Tutti i commenti qui inseriti vengono letti (dal team di supporto), ma non verranno inviate risposte specifiche ad alcun quesito tecnico. Nel caso richiediate supporto tecnico, vi invitiamo a postare il vostro quesito nella nostra community. Altrimenti, se la richiesta di supporto riguarda un prodotto con licenza, vi invitiamo ad aprire un ticket per il team di supporto.