When attempting to deploy to a Windows 8.1, Windows 10 or Windows 2012 R2 computer from Enterprise Console, you receive the following message:
The applied software subscription does not contain software this computer can use
First seen in Enterprise Console 5.2.0
Operating systems Windows 8.1 Windows 10 Windows 2012 R2
The discovered computer does not have the correct operating system ID in the Enterprise Console database. As a result the computer is listed as "Windows Workstation" rather than 'Windows 8' or 'Windows 10' and 'Windows Server' rather than 'Windows 2012 R2'. Due to the value of the operating system, the deployment logic in Enterprise Console displays the message in the Issue section of this article.
There are a number of workarounds to this problem, choose the appropriate one for you.
32-bit: C:\Program Files\Sophos\Enterprise Console\
64-bit: C:\Program Files (x86)\Sophos\Enterprise Console\
sqlcmd -E -S (local)\sophos -d SOPHOS521 -Q "UPDATE ComputersAndDeletedComputers SET OperatingSystem=35 WHERE Name='<COMPUTERNAME>'"
sqlcmd -E -S (local)\sophos -d SOPHOS521 -Q "UPDATE ComputersAndDeletedComputers SET OperatingSystem=36 WHERE Name='<COMPUTERNAME>'"
We also refer you to the following articles:
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