This article explains how to upgrade your installation of Sophos Control Center (SCC) 4 to Enterprise Console 5.x.
Database upgrade failed. Please see KBA 113946
Known to apply to the following Sophos product(s) and version(s) Sophos Control Center 4.0.0Sophos Control Center 4.0.1Sophos Control Center 4.1
Step 1 - Upgrade license
Before you will be able to upgrade your Sophos Control Centre you should first upgrade your license to cover the new product. In the vast majority of cases this is a free upgrade. Contact Sophos sales for your area if you have any questions about licensing.
Step 2 - Link credentials
Once you have been issued with your new license credentials you should then link these to your MySophos account to allow you to download Enterprise Console from the website.
Step 3 - Download the software
Now that you have linked your new license details to your MySophos account you will have access to the Enterprise Console downloads section.
Step 4 - Upgrade Sophos Control Center
Once the software has been downloaded you are now ready to start upgrading your Control Center installation to Enterprise Console. The below YouTube video provides a video walk through of these steps to assist you in the process.
To view the video in a language other than English, click on the 'Playlist' bar at the bottom of this video window.
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