The very nature of security protection necessitates ongoing updating of endpoint products to ensure Sophos's customers benefit from the best protection available against an ever changing threat landscape. We encourage you to implement the latest product version available to ensure you benefit from the best protection.
This article describes Sophos's Endpoint lifecycle policy as it applies to all Endpoint software.
Applies to the following Sophos product(s) and version(s) Sophos Endpoint Security and Control
Product version numbering uses a convention of major.minor.maintenance for versioning. For example, in the A.B.C numbering convention A is a major release number, B is a minor update and C is a maintenance update.
Examples of major, minor, maintenance updates using previous releases of Sophos Anti-Virus for Windows are shown below.
The Endpoint lifecycle policy applies to all Endpoint software. A product lifecycle consists of three phases:
Sophos periodically releases new versions of the Sophos Enterprise Console. Any urgent hotfixes, vulnerabilities or improvements to protection will be applied to supported versions at Sophos’s discretion.
To take advantage of new functionality you will need to upgrade to the latest console. As soon as you do this you will be able to start using the new features. To ensure you benefit from best protection Sophos encourages you to install the latest version of Sophos Enterprise Console.
The retirement schedule for Sophos Enterprise Console is published in article 119147.
Sophos publishes a list of supported platform information for endpoint product versions is available in article 113278.
When Sophos retires a platform, the information is published in advance of retirement in article 119016.
Platform Retirement is when all urgent software fixes, protection updates and support will end. The date shown is the last date for support. Generally there will be no software changes made in the preceding three months. For example, a retirement date of 30 June 2014 will have the last software update in late March / early April 2014. Protection updates (i.e. IDE files) will continue to be provided until 30 June 2014.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.