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Issue When installing Enterprise Console on your server, you see the following error message:
The installer has found an existing account for Sophos Update Manager on this computer and cannot continue.
Applies to the following Sophos products and version numbers Enterprise Console 4.0.0Enterprise Console 4.5.0
This message is displayed because the server you are installing to already has a SophosUpdateMgr account set up. This could have happened if you started to install your console, and then cancelled the installation before it completed or you have an existing management console on the network that uses this account.
The SophosUpdateMgr account is used by the Sophos Update Manager to write updates to the shared folders. If this account already exists, the installation cannot complete because the credentials will not match what is currently stored in Active Directory.
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