During installation or removal of Sophos for Microsoft SharePoint, an error message is displayed:
Setup was unable to add [remove] exclusions folders to [from] Sophos Anti-Virus. Setup will now proceed but please contact technical support for information on how to perform this operation manually
Typically this issue appears on a Sophos Enterprise Console (SEC) managed system. Sophos Anti-Virus exclusions might fail to be configured on a managed system.
First seen in Sophos for Microsoft SharePoint
If your computers are managed by SEC
Following installation or removal of Sophos for Microsoft SharePoint you must manually update the exclusions as follows:
If your computers are not managed by SEC
You must manually update your exclusions in Sophos Anti-Virus as follows:
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