On double-clicking the PureMessage icon to open the administration console, the console displays only the below text:
First seen in PureMessage for Microsoft Exchange
This issue is caused by a corrupt Microsoft Management Console Snap-In Control (.MSC) file.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.