Sophos Central Endpoint and SEC: Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update. Please follow knowledge base article 133945
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This article explains how to obtain the Sophos Bootable Anti-Virus (SBAV) tool and create a CD to use on an infected computer. For instructions on creating a USB pen drive see article 111374.
The following sections are covered:
Applies to the following Sophos product(s) and version(s) Sophos Bootable Anti-Virus
To run this created tool on the infected computer, follow the steps on article 52053.
Sophos would like to thank Eric Young for his contribution to this application.
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