Issue You are experiencing issues on your server. One of the following may be occurring:
The manifest for Sophos PureMessage is invalid.
package authentication failed
ManifestCheck: invalid package:invalid manifest: [VE_BADCERT]: 7" Error in Updating logs for PureMessage spam rules update.
Sophos product and version PureMessage for Microsoft Exchange, version 3.x
Operating system Windows
This issue may indicate that there are other updating issues on your network which need to be addressed. Please check that the latest version of Sophos Anti-Virus is installed on your managed computers.
Technical information This issue may be caused by recent changes to the certificate used to sign Sophos files. Installing the standalone version of Sophos Anti-Virus on your server installs the latest version of Sophos AutoUpdate component.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.