The Sophos Community will be offline for scheduled maintenance this Saturday, May 27th, at 13:00 UTC for approximately 1 hour. Apologies for any inconvenience caused.
"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
How Do I set the Sophos Email Appliance to Full Mode / Pilot Mode?
Applies to the following Sophos product(s) and version(s) Sophos Email Appliance
During installation it is possible to set the appliance to three different modes. Depending on the chosen mode, the anti-spam rules will be configured accordingly:
Pilot Mode and Passthrough mode are designed for testing purposes.
It is not possible to go back to this option once the appliance is installed. However, you can easily change the behavior by manually changing the Anti-Spam rules as desired.
To determine what will happen to spam messages, open the following policy rule: Configuration --> Policy --> Anti-Spam > Inbound
Check the 'Main Action' for each spam rule:
Next, check that the spam rules apply to all users:
A production e-mail appliance should have both High and Medium spam rules set as follows:
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.