The Sophos icon in the lower right hand corner of screen has disappeared. Endpoint Security and Control appears active, but the 'Configure Updating' link is grayed out and you cannot click on it. First seen in Sophos Endpoint Security and Control
Check for errors on the client computer as listed in the Enterprise Console. If necessary, re-install Endpoint Security and Control onto the client computer from the console.
Sophos AutoUpdate is not present:
C:\Program Files\Sophos\AutoUpdate\Cache\sau\Sophos AutoUpdate.MSI
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