IssueThe PureMessage for Microsoft Exchange, version 3.x, console will not start and displays the following message:
MMC cannot initialise the snapinSophos product and version PureMessage for Microsoft Exchange, version 3.0.1 Operating system Windows 2003 SBS R2 SP2
MMC cannot initialise the snapin
Technical informationThere can be a number of reasons for this error. It is usually because either pmadmincontrols.dll is not registered or a component it depends on is not registered/present in the directory.
In the first instance, try to re-register the pmadmincontrols: c:\[path to the .net framework on the machine]\regasm /unregister "c:\program files\sophos\PureMessage\bin\pmadmincontrols.dll"c:\[path to the .net framework on the machine]\regasm /codebase "c:\program files\sophos\PureMessage\bin\pmadmincontrols.dll"The path to the .net is usually:
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.