The Sophos Community will be offline for scheduled maintenance this Saturday, May 27th, at 13:00 UTC for approximately 1 hour. Apologies for any inconvenience caused.
"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
During upgrade or installation of Sophos Anti-Virus, the following error is seen when you check in ALC.LOG file:
Error 80041f02 Installation of SAVXP could not continue because of a product with the same function is already installed
First seen in Sophos Anti-Virus for Windows 2000+
Our installer has detected a product with similar functionality to the one you are trying to installer. The installation has been stopped because as a precaution - see article 13814 for more information.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.