The Sophos Community will be unavailable from 13:00 to 18:00 UTC this Saturday, October 1st for upgrades. Stay tuned to our Twitter account @SophosSupport for updates.
Issue The Sophos Web Appliance does not allow you to block or allow sites in the Phishing and Fraud, Spam URLs or Spyware site categories on the:
These site categories are grayed out because they contain URLs that are known to be malicious. Therefore, the Sophos Web Appliance does not allow administrators to grant access to these web sites.
Note: This spyware site category contains malicious spyware URLs only. Non-malicious spyware URLs are listed in the Advertisements and Pop-ups site category.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.