This article explains how to install Sophos Anti-Virus on an OS X disk image (workstation clone) so that it can work with the console once the image is used on a new workstation.
The following sections are covered:
Applies to the following Sophos products and versions Sophos Anti-Virus for Mac OS X
Because the machine was not connected to the network when Sophos Anti-Virus was installed, Remote Management System (RMS) did not connect to the console and is therefore still in a fresh state.
If you turn these images into NetBoot images or static images for the machine, RMS will contact the console the first time they connect to the network.
If the Macs were not imaged correctly, it is possible for more than one endpoint to attempt to register with the Sophos Enterprise Console (SEC) with the same agent name. Follow the instructions below on the Mac endpoint to re-initialize the RMS.
Open the terminal and enter the following commands:
(9.2) sudo rm -f /Library/Sophos\ Anti-Virus/RMS/agent.private (9.4+) sudo rm -f /Library/Sophos\ Anti-Virus/RMS/SophosManagementAgent.private
(9.2) sudo rm -f /Library/Sophos\ Anti-Virus/RMS/router.private (9.4+) sudo rm -f /Library/Sophos\ Anti-Virus/RMS/SophosMessageRouter.private
(9.4+) sudo open /Library/Sophos\ Anti-Virus/RMS/router.config -e Remove the name in "" for NotifyClientUpdate. Save the file
Run the following command to restart RMS: sudo killall -HUP SophosManagementAgent; sudo killall -HUP SophosMessageRouter
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