The Sophos Community will be unavailable from 13:00 to 18:00 UTC this Saturday, October 1st for upgrades. Stay tuned to our Twitter account @SophosSupport for updates.
An error similar to the following is displayed during installation of PureMessage for Microsoft Exchange:
Error Code 1 was returned when running 'c:\doc and sttz\admin\local settings\temp\1\bootstrap.exe' install exe 'c:\pmex_30\resources\sav\'
First seen in PureMessage for Microsoft Exchange 3.0.0 Operating system Windows 2003 SBS SP2 Exchange 2003 SP2
The path displayed in the error message may vary according to the reason for the problem. The error may have one of several causes, including:
The feature you are using is on a network resource that is unavailable.
Once you have completed the above, reinstall PureMessage.
Every comment submitted here is read (by a human) but we do not reply to specific technical questions. If you need technical support please post a question to our community. Alternatively for licensed products open a support ticket.