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"Wanna" ransomware outbreak. Please see this Sophos article sophos.com/kb/126733 for advice on how to protect your organization. Immediate action recommended.
Issue The following error is returned when the user attempts to open the Control Centre:
a0050013 Cannot access CSIDL_APPDATA folder. Reason: Unspecified error.
Operating System Windows 2003 SP1
On the server, check the permissions in the folder C:\Documents and Setting\All Users\Application Data\Sophos.
C:\Documents and Setting\All Users\Application Data\Sophos
It should have:
You can then clear the alert from the Control Centre.
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