Important: The recommended procedure for inserting Sophos Anti-Virus into a disk image is described in the knowledgebase article Sophos Anti-Virus for Windows 2000+: incorporating Sophos Anti-Virus current versions in a disk image, including for use with cloned virtual machines
The article on this page should only be used if you have already worked through the procedures in the above article, and it did not solve the issues you are experiencing. The method outlined in this article does not work for including the Sophos Patch Agent in a disk image. Please see the a fore mentioned article for including Sophos Patch Agent in your disk image. Sophos does not recommend including Sophos Encryption products in disk images.
Only applies to endpoints managed by Sophos Enterprise Console. For cloud managed endpoints please see KB120560
Applies to the following Sophos product(s) and version(s) Sophos Endpoint Security and Control
You create a disk image by installing the Sophos software that you wish to include on the disk image and then removing all components except Sophos AutoUpdate. This will ensure that when the image comes online, the latest version of each component is automatically downloaded and installed from the update location you configure.
Important: Always ensure that the Sophos installer package you use to create the image is less than six months old. Where the operating system is Windows Vista or Windows 7, you may need to modify the path slightly, e.g. in step 6, if you are running Vista, substitute 'ProgramData' for 'Program Files'.
C:\Program Files\Sophos\Remote Management System
(Windows 2000/2003/XP) C:\Program Files\Sophos\AutoUpdate\data\status\ (Windows Vista/7/2008): C:\ProgramData\Sophos\AutoUpdate\data\status\
Remote Management System
After installing the image, once the new computer is booted up, AutoUpdate will update from the server it is configured to update from. The installer will then run and download and re-install the remaining components from the update location.
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