If computers appear in the Enterprise Console as un-managed, and the Windows Event Log shows that the Enterprise Console service is failing to start, it is possible that there is a port conflict between Enterprise Console and a Bloomberg application.
Bloomberg uses port ranges:
Applies to the following Sophos products and versions Enterprise Console
During this procedure you need to reprotect the clients. If this is potentially problematic an alternative way of managing this for a small amount of clients are described in the section entitled Reprotecting clients which can be found at the end of this article.
1The mrinit.conf file is located in the following folder:
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